Experience Guarantee

If you don't love your Aquatic Achievers experience, it's on us.

Customers often tell us that Aquatic Achievers offers real progress for their kids when learning to swim. The other great feedback is that we also provide a great customer experience along the way. Our team are passionate about keeping the experience fun and engaging for kids, as well as simple and informative for parents. Introductions like our online Family Portal, eFeedback and self check-in kiosks are just some of the ways we aim to make lessons both easy and enjoyable. To show how dedicated we are to offering a great experience, we now offer all new Aquatic Achievers customers a 30 day EXPERIENCE GUARANTEE.

 

Our Experience Guarantee allows families to settle in and experience our lessons, explore the facilities and meet the wider team, enjoy our centre events, and truly see why Aquatic Achievers is the popular choice for families learning to swim across Brisbane. In the unlikely event that Aquatic Achievers doesn’t meet expectations, please let us know within 30 days (from your first lesson) if you wish to cancel your booking, and our team will issue a full refund of any lesson fees. Simple.

 

Other benefits:

  • Monthly payment options
  • No contracts, membership or joining fees

It’s never been simpler to start swimming lessons.

 

Please note: refund is available for lesson fees only and does not include retail items such as swimming gear, ice creams, food, etc.

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