it takes a village to raise a child
Guest Writer: Michelle T – Customer of aquatic achievers chandler
Teaching children is about so much more than discipline, structure and any one great instructor. It’s also about understanding, patience and team work when children are just being children. Michelle shares with us an experience with her child Lyla.
“My little girl Lyla is a swimmer at Chandler and has been for most of her swimming life. We have a pool at home which made it extremely important for me to have her learn how to swim and her love of swimming (and her teacher) shows, as I think she is quite a strong swimmer.
Two weeks ago, my usually happy little girl, got extremely upset in her swimming lesson and in turn I decided to take her out midway through the lesson and take her home. Not thinking anymore about it our Tuesday swimming lesson rolled around again and she started screaming when I took her to the pools edge. Her (brilliant) teacher Kara suggested that I just leave her in the pool with her and perhaps go out of her sight. She was very patient with her (as she usually is) and tried to carry on the lesson giving her special treatment and trying to calm her down.
Then another instructor (Maryanne) came over and took Lyla and basically spent the remainder of the lesson cuddling her, playing with toys etc. Whilst my little girl didn’t cheer up completely she was made feel very safe and Maryanne’s efforts to keep her in the pool without crying was above and beyond what I expected. I’m not sure why she has recently been getting upset and fingers crossed it’s just a brief phase that she is going through – But rest assured I will be bringing her back next week because despite what she’s going through at the moment (and how her crying breaks my heart), both her and I love going every week!
So many times in our lives we are happy to go to all sorts of lengths to complain about people – be it through abusive phone calls, upsetting emails or nasty letters – but we seldom make the same amount of effort to thank people when they have given extraordinary service. I wanted to commend Kara (who is brilliant every week with Lyla), Maryanne (who stepped in without any fuss and was just lovely with Lyla) and Jo (who I spoke with briefly while I was hiding down the other end of the pool out of Lyla’s sight). I felt all three of these ladies went above and beyond to make sure my little princess was consoled and not once did they make me feel like what was happening was an inconvenience. They were all very encouraging and reassuring with me also.
Congratulations to you for having such a wonderful team. Lyla and I look forward to many more swimming lessons in the future.”